Industries

Commercial

The central focus of California Service Bureau’s Commercial Division is the business credit grantor. Our goal is to provide the highest level of professional business-to-business receivables management services in the commercial debt collection industry.
Services include:

  • Traditional Third Party Collections
  • Outsourcing Accounts Receivable
  • Pre-Collection Programs
  • Bankruptcy Notification
  • Receivables Management Consulting

Professionalism

It is our practice to gain an understanding of our customers’ philosophies and policies and to work with our customers to develop meaningful solutions to their business needs. Our team of professional commercial collectors has extensive credit management, collection & investigative experience.
The collection approach of CSB is one of persistence and fairness. Debtors are treated with respect and professionalism. We will immediately contact the debtor and convey the urgency in paying this obligation and explain, in a clear and concise manner, the nature of the debt and discuss payment options.

Speed of Handling

The greatest difference between commercial debt recovery and other types of debt is the time factor. Our experienced staff aims to resolve all claims with expediency thereby reducing the probability that the debtor may deplete their remaining assets.

Asset Investigation

California Service Bureau is committed to maximizing recoveries for our clients. We utilize state-of-the-art skip tracing techniques and are constantly researching new technologies and sources of information. All collectors receive instruction on skip tracing tools and appropriate application on the following:

  • UCC filings
  • Fictitious name filings
  • Corporate officers
  • WEB presence
  • Secretary of State
  • State Board of Equalization
Other resources available to our collectors include field investigators and on-line access to numerous database resources.

Litigation

Should a debtor refuse to cooperate, our collectors are trained to determine the debtor’s credit worthiness and ability to pay. An in -depth asset/income search will be conducted and results will be discussed with each client to determine if legal action is warranted. CSB will not initiate legal action without prior notification. Our in-house legal department will file all necessary legal documents including liens, writs and other types of judgment enforcement. In addition to having in-house counsel, CSB belongs to a nation - wide legal network.

Comprehensive Reports

Written appraisal of the claim, outlook for disposition, along with recommendations will be provided within 30 days of assignment.

On-Line Claim Review

CSB is one of the few collection agencies to offer secure online access for claim status and statistical review.