CSB

California Service Bureau has been serving the collections needs of county courts and government since 1968. Our clients include cities, counties and state governments and courts. Services include:

Our community based, family oriented offices attract staff with similar values. We strive to attract and retain quality collection specialists who share our commitment to meet customers’ needs. Our collection staff is knowledgeable about state and federal collection laws and experienced in proven collection techniques that generate maximum recoveries. CSB is one of the few Account Receivable Management (ARM) companies that have staff specially trained and experienced in court and government receivables recovery.

CSB offers a variety of services and programs designed to meet the receivables management needs of our clients. These include:

Reporting: Clients are provided with system generated customized reports that describe all account activity and latest account status. These reports can either be provided to clients monthly (or more frequently, if requested by client) or clients can access these reports real-time through our client web access program.

Quality assurance and tracking: We continuously monitor quality throughout the receivables recovery process. Our process is designed to capture various operational metrics that allows us to measure quality and success of our program. We also provide metrics that clients can use to compare our results with their own internal performance or with the performance of our peer vendors.