Why CSB

Performance                PEOPLE
                                     PROCESS
                                     TECHNOLOGY

Analytics     Tools    Legal Collections

We have developed a highly successful legal collection program that has the following characteristics:
  • Ability to select appropriate accounts based both on ethics and economics. We initiate legal action only if following conditions are satisfied:
    • CSB has established debtor has resources to pay the debt, AND
    • The debtor has repeatedly shown unwillingness to pay the debt, AND
    • CSB has received authorization from client to initiate legal action
    • Rewards from legal actions justify the additional expenses

  • A robust process to pursue legal action and the ability to manage the entire process effectively and efficiently to ensure ongoing success. We have an in-house legal department that consists of attorney on retainer, and legal support staff that specializes in legal collections. We also have access to a nationwide attorney network.